Bahamas Telecoms to upgrade billing and customer care

Thursday, February 12, 2004

LAUREL, USA: Bahamas Telecommunications Company (BTC) has selected Sentori, Inc. and ACE*COMM Corporation to provide an integrated mediation, billing, and customer care solution to manage subscribers and network usage data on BTC's conventional TDMA mobile network as well as on its new next-generation GSM mobile network.

The combined solution will enable BTC to increase revenue, lower administrative costs, and enhance the quality of its customer support. 

"After an exhaustive search, we chose Sentori as the centerpiece of our next-generation billing and customer care operation. Sentori's solution meets our near-term needs and will scale up to meet our ambitious targets for subscriber growth. We are positioning BTC to be the most competitive and innovative wireless carrier in the Bahamas, and the flexibility of Sentori's billing and customer care solution will be a critical ingredient behind our success in this endeavor," said Leon Williams, BTC's Senior Vice President and Chief Operating Officer. 

"Furthermore, we are delighted by Sentori's selection of ACE*COMM to round out the solution and are confident that this best-of-breed team will deliver a successful implementation within our demanding deployment schedule." 

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