
CHA invites nominations for employee and supervisor of the year awards
Thursday, February 5, 2004
SAN JUAN, Puerto Rico: The Caribbean Hotel Association (CHA) has announced that application forms for the Employee and Supervisor of the Year Awards are now available at all National Hotel Associations.
Applicants have until March 15th to submit their application, which must be endorsed by their National Hotel Association. Winners of the Employee of the Year and Supervisor of the year awards will receive a CHA and American Express award, a trip to attend CHIC 2004 (June 13-16 2004, Wyndham El Conquistador, Puerto Rico), US$500 to cover expenses and regional and international recognition for both themselves and the property they work at.
"One of the most important elements of the Tourism industry is our workforce. Recognizing their excellence and achievements will help the future generations realize the importance of a career in Tourism" said Wanda Piña-Ramírez, Director of Services and Special Projects at CHA.
The recognitions are made possible thanks to the continuous support of American Express and require the following criteria to be met:
The "Employee of the Year" award recognizes an outstanding hotel employee who exemplifies above-average technical competence and hospitality skills. To be considered for "Employee of the Year," an individual must be nominated by the hotel manager of the resort in which the nominee is employed.
The hotel manager must complete the application form which includes: a report from the owner/general manager outlining the employee's unique qualities; a report from the employee's immediate manager; participation in community service; outside interests; previous recognition awards; three letters of recognition from guests, management or peers; community testimonials and photographs.
"Supervisor of the Year" honours individuals who demonstrate exceptional leadership in their management abilities. Supervisor applications, which judge the worker on technical competence, hospitality and supervisory skills, are submitted by the manager of the property.
Other criteria in the selection of "Supervisor of the Year" are: community activities; sporting activities; previous awards; owner/general manager's report; supervisor's report; letters of recognition from guests; management or peers; photos; community testimonials and educational qualifications.
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